Wednesday, April 25, 2012

Water Meter Installation Update


Residential Installations – water meters
·       We are 65 - 70 percent finished with installations south of Holloway, west of Century Ave., east of White Bear Ave., and north of Conway.
·       Installation are 45 percent complete in an area bordered approximately by I-94 in the south, Arlington in the north, McKnight in the East, and Burlington in the west.
·       Mailings have gone out to property owners in Maplewood and Saint Paul, south of I-94 and bordering either side of McKnight road down to the southern edge of both cities. The area extends to the railroads in the west and the Century Avenue in the east.
Commercial Installations
·       We are nearly finished with the installation of large (1.5- and 2-inch) residential and commercial meters.
·       We have begun installing commercial meters 3-inches and larger, with 44 of these large meters replaced. These larger meters are more involved and require a longer installation period. This affects the length of time the water service will be interrupted. Businesses should plan accordingly when setting appointments.
·       Complaints continue to decline and remain low relative to the number of meters installed at about 1 percent overall, with leaks being the number one complaint. 
Please be aware that in a minority of cases, in which repeated attempts to contact the homeowner or resident have gone without response for at least two months, we have disconnected water services until we can arrange to have a new meter installed.

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